As it was my first job, the pay rate was above minimum wage and my coworkers were very helpful and nice.
What I wish was different
I wish that I had an opportunity to select the shifts that I would like more instead of the manager just choosing my shifts based off my availability.
Advice
You have to have patience with the customers and if they see how willing you are to help them it could benefit you in the future.
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Brand Associate
June 2018 • Ramsey, NJ
What I liked
Super fun and challenging work environment. A good team to be a part of.
What I wish was different
Advice
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Lost prevention lead
August 2019 • Seattle, WA
What I liked
The environment and meeting new people everyday.
What I wish was different
I found this job sooner. I love it.
Advice
Make sure that if they don’t get back right away with an online application to follow up with them.
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Brand Associate
May - August 2019 • Cedar Park, TX
What I liked
I enjoyed the friendly staff and calm atmosphere.
What I wish was different
I wish that your performance was not based on the amount of credit cards sold.
Advice
Do not be afraid of putting yourself out there, it’s the only way to get and keep a job.
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Sales Associate
October 2016 • Turlock, CA
What I liked
Being able to be well rounded in all positions.
What I wish was different
The communication between management.
Advice
Retail is a part-time job, be sure to work only if you absolutely need to.
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Brand Ambassador
May - August 2018 • Lawrence Township, NJ
What I liked
Co-workers were all helpful
What I wish was different
Advice
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Sales associate
November 2016 • Mooresville, NC
What I liked
I loved the atmosphere of my workplace and the management of the store.
What I wish was different
Advice
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Brand Associate
September 2018 • Grove City, PA
What I liked
I love the atmosphere of Old Navy and the people that work there. Everyone is so welcoming and nice and become great friends! And also the clothes and the 50% off discount!!
What I wish was different
The pay would be more
Advice
To be open to customers and always share your ideas with a manager
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Loss prevention lead
May - August 2019 • Sioux Falls, SD
What I liked
Working with people and learning the business
What I wish was different
Paid more
Advice
Super fun but make sure that you know what you are worth
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Sales Associate
March 2017 • Reynoldsburg, OH
What I liked
I love working with people and assisting them with their needs. It is such a fun, high paced atmosphere which made the hours go by quick. Plus I love the company's mission and their apparel.
What I wish was different
I wish I would have been able to take on a leadership role but understandably they don't hire college students as leads since we are gone more often.
Advice
If you want to go into retail be sure to have high energy and positivity. You will learn to work quickly under pressure but it will build your character and work ethic.
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Brand associate
May - August 2019 • Beaverton, OR
What I liked
I liked the team I worked with.
What I wish was different
I wish I did not have to start over with training because I had already worked their previously.
Advice
Try not to let what customers say affect you.
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Jean Boss
April - September 2019 • Meridian, ID
What I liked
I liked learning about retail and how to upsell certain things.
What I wish was different
I wish that I had learned more about how to "sell" Old Navy cards.
Advice
Don't be afraid to talk to people. It is your job!
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Brand Associate
July 2017 • Grand Rapids, MI
What I liked
I love every aspect of my job - I love my management team and am very close with all of my managers. I also like how flexible this job is, they are willing to work with my school schedule and the hours which I am available during the school year vs the summer.
What I wish was different
Nothing!
Advice
I would say that if you start working at Old Navy (or probably any retail job) you might hate it at first, but once you get used to it, it won't be so bad. I didn't like working in retail at all when I first started, but now I love my job!!
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Cashier
May 2019 • Florence, KY
What I liked
Flexible hours, comfortable working environment
What I wish was different
The amount of pay
Advice
Apply quickly to a job, call again if you are not getting a response
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Apparel Salesperson
May - July 2019 • Roseville, MI
What I liked
I liked that I got the experience of being in the retail industry. It also gave me confidence to talk to people.
What I wish was different
I wouldn’t change anything
Advice
Being in the retail industry gives you confidence that you didn’t think you had.
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Sales Associate
May 2019 • Altoona, PA
What I liked
I appreciate how much of a family our team is, regardless of losing or gaining employees here and there. I truly believe that begins with and is maintained by a wonderful team of managers who continually make an effort to build a sense of community on the work environment.
What I wish was different
Advice
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Sales Associate
November 2018 • Henrico, VA
What I liked
No day is the same, there is always someone new to talk to, something new to do.
What I wish was different
I wish I was willing to give up more of my time and availability to be able to climb the ladder to become a manager.
Advice
Retail is for the strong willed, but it is very rewarding to know you helped to make someone happy for whatever reason. There aren’t nearly as many “Karen” type of customers as people think either.
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Cashier
January 2018 • Willow Grove, PA
What I liked
easy flexible hours
What I wish was different
more hours
Advice
great seasonal job for full time students
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Retail Salesperson
May - August 2019 • Snellville, GA
What I liked
I liked the experiences of getting to meet and interact with different types of people and co workers everyday.
What I wish was different
I wish that sales and discount were better communicated between the advertisers and the customers to prevent frustration and confusion at the check out lane.
Advice
A piece of advise that I would want to give to someone working in retail is that there will always be some customers who are not having a good day and will be upset no matter how nice and how well you have served them and to not take that personally and let it affect your work day.
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Visual Lead
October 2018 • Tallahassee, FL
What I liked
I like working with the behind-the-scenes of a store.
What I wish was different
Management was going through changes and I didn’t have anyone to lead me most of the time.
